because we have 7 mods on a site with 30-50 people. it's like a goddamn daycare, we don't need another random ass position to add to the current mess. the mods have eyes and can read, they can do this job themselves if they just attempted to reach out more. we don't need 7 mods and a community rep, when there are 5 people per mod, they can just ask the mods themselves.
with the community rep position, they talk to the rep instead of them directly, and the rep is just echoing what the community is saying.